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Why a Mercedes-Benz Certified Pre-Owned Vehicle?
At EuroMotorcars Bethesda, we believe in the
philosophy that a Certified Pre-Owned
Mercedes-Benz vehicle is much more than simply a
"used" car. It is a pre-owned vehicle that
has met stringent criteria in order to pass a
rigorous 130+ point inspection, built by a
company famous for its engineering triumphs and
commitments to quality, luxury, reliability and
safety.
Our Mercedes-Benz Sales Representatives know
everything about the Mercedes-Benz Certified
Pre-Owned program, including certification
standards, purchase and leasing options and
coverage plans. Our goal is to help you make
an informed decision about buying or leasing a
Mercedes-Benz Certified Pre-Owned vehicle.
We've highlighted some of the Mercedes-Benz Certified Pre-Owned benefits and Warranty
Information according to MBUSA for you. To learn more about Certified Pre-Owned vehicles, please visit
MBUSA for more information.
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Benefits of a Certified Pre-Owned
Mercedes-Benz |
Delivery Standards
Our Mercedes-Benz Certified
Pre-Owned Representatives provide a "Proof of
Vehicle Soundness" portfolio with each
Mercedes-Benz Certified Pre-Owned vehicle, which
includes an Inspection and Certification Report,
Mercedes-Benz Certified Pre-Owned Warranty
booklet and Mercedes-Benz Certified Pre-Owned
Delivery Checklist .
Financing Know-How
Our Mercedes-Benz
Certified Pre-Owned Representatives can provide
you with information about The
First Class Lease™ and First Class Financing™
from Mercedes-Benz Financial Corporation. These
consumer-friendly financial products offer
maximum flexibility, are easy to understand and
are designed to meet your specific needs.
Inventory Standards
EuroMotorcars
Bethesda keeps a reasonable
selection of Mercedes-Benz Certified Pre-Owned
vehicles on hand for you to take a look at and
test drive.
Extended Limited Warranty Program
We
also offer the Extended Limited Warranty Program
and look forward to outlining the benefits of the Mercedes-Benz
Certified Pre-Owned Component Coverage offered
with all Mercedes-Benz Certified Pre-Owned
vehicles.
Mercedes-Benz Certified Pre-Owned Extended
Limited Warranty
The Certified Pre-Owned Extended Limited Warranty time periods span up to 12 or
24 months (depending on existing mileage and age
of the vehicle at time of sale/lease) or up to
100,000 total accumulated vehicle miles,
whichever comes first.
Customer Satisfaction
Each one of our Mercedes-Benz
Certified Pre-Owned Representatives has promised
to meet and maintain a customer Satisfaction
Index Rating that has been established by
Mercedes-Benz USA, LLC.
Nationwide Customer Service and Technical
Support
With 1-800-FOR-MERCEDES (1-800-367-6372), you
are only a phone call away
from 24-hour Roadside Assistance, Sign and Drive
services (a free jump-start,
flat-tire change with your existing spare, or
some fuel for an empty tank),
Trip Interruption and trip routing, product and
technical information or
anything else related to your Mercedes-Benz.
Mercedes-Benz Certified Pre-Owned Exchange
Privilege
Every Mercedes-Benz Certified Pre-Owned vehicle
is sold with a 7-day/500-mile Exchange Privilege
(see us for more details). If you are not
satisfied, return within 7-days/500 miles (which
ever comes first), and we will exchange it with
another Certified Pre-Owned vehicle of equal or
greater value (if the buyer wishes to pay the
difference).
Mercedes-Benz Dealer Support
Your Mercedes-Benz Certified Pre-Owned vehicle
is supported by more than 300 authorized
Mercedes-Benz Dealers nationwide, all of whom
honor the standard Mercedes-Benz Certified
Pre-Owned Limited Warranty and Extended Limited
Warranties. |
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Warranty Information |
When does the extended coverage take effect?
Your Mercedes-Benz Certified Pre-Owned Extended
Limited Warranty coverage begins the moment the
vehicle's new-car warranty and subsequent
Certified Pre-Owned Limited Warranty coverage
ends, with no time overlap among the three
warranties.
Who will honor my Extended Limited Warranty?
Rest assured: The Mercedes-Benz Certified
Pre-Owned Extended Limited Warranty is honored
at any of the more than 300 authorized
Mercedes-Benz Dealers nationwide. And warranty
work will be done using genuine Mercedes-Benz
Parts.
Will I be asked to pay any sort of deductible?
Absolutely not. Unlike many other pre-owned
warranty programs, the Mercedes-Benz Certified
Pre-Owned Extended Limited Warranty contract
will never ask you to pay any additional fees
for warranty-covered service, parts or labor.
Can I transfer the Extended Limited Warranty
coverage?
If you sell your Certified Pre-Owned
Mercedes-Benz to a private party, its new owner
can continue the Extended Limited Warranty
coverage.
What if I have other warranty questions?
Your Mercedes-Benz Representative is trained to
answer any Pre-Owned Mercedes-Benz questions,
including those about the Extended Limited
Warranty program. And as a Mercedes-Benz
customer, you're never further than a free phone
call away from our Customer Assistance Center
(1-800-FOR-MERCEDES), with representatives
standing by to respond to all types of
Mercedes-related warranty questions, 24 hours a
day, 365 days a year. |
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