Mr. Farokh Bagha,

I would like to take this opportunity to share my experience with you and commend your staff in the service department. First, I had taken advantage of the Complimentary Service Clinic offered in May, which I highly encourage and recommend the clinic to all MB owners. The clinic not only allowed me to understand the technology and complexity of my car, but also go behind the scene of the technicians work area to see the technology and tools available for technicians in servicing vehicle.

Jim Guthrie, who I was along side during the inspection of my vehicle was knowledgeable, patience, and answered all my questions. Jim, thanks for sharing your knowledge with in understanding my car. Second, Charles Estelle has been my service representative for about a year and half. His professionalism, knowledge, and attentive to my concerns has been the utmost of any service representative I have dealt with in the past. Charles present an excellent first line impression of Euromotors. Charles, thanks for your assistant once again! Lastly, Nico Gomez who greets you with a greeting and a big smile. His upbeat personality, friendliness, and enthusiasm can not be match by any other dealerships porter. Nico does an outstanding job providing the last impression to Euromotors customers. Way to go, Nico!

Once again, kudos to the service department and I look forward to working with the best in the future.